Medical Office Administration Diploma Program

The diploma of medical office administration program is designed to provide students with a variety of knowledge and skills which are needed to work in a private physician office, clinical office, or hospital.

The student will learn the basic use of medical terminology, the various functions of management, the requirements specific to patients with certain diseases or disability, skills of good customer services, knowledge of good customers services, the knowledge of OHIP, WSIB and third party billing, the knowledge of maintaining the health records and various ethical and legal issues attached with them, and the knowledge of general rules pertaining to medical transcription.

This program also emphasizes the importance of adaptability and professionalism in fast-paced healthcare environments. Students explore topics such as scheduling and coordination of medical procedures, managing EMRs, and ensuring efficient workflow and workflow improvement with hands-on experience and real scenarios. The students are prepared in patient confidentiality handling, task management, and work toward the easy running of offices. The graduates will be competent in healthcare administration to provide efficient and successful management of any medical facility.